Terms of Service

Terms of Service

Last updated: September 2026

Welcome to BLUEPLUM ("we", "our", "us"). These Terms of Service ("Terms") govern your use of our website blueplum.online (the "Site") and any products or services purchased through our Site.

By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

📌 Please Read Carefully: These Terms contain important information about your rights and obligations, including limitations of liability and dispute resolution provisions. We recommend that you read them thoroughly before making a purchase.

1. General Terms

1.1 User Eligibility

By using our Site, you represent and warrant that:

  • You are at least 18 years of age, or the age of majority in your jurisdiction, and have the legal capacity to enter into a binding contract.
  • You will provide accurate, current, and complete information when creating an account or placing an order.
  • You will use the Site and services for lawful purposes only.
  • You are not located in a country that is subject to a U.S. embargo or designated as a "terrorist supporting" country, and you are not listed on any U.S. government list of prohibited or restricted parties.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

  • Notify us immediately of any unauthorized use of your account or any other security breach.
  • Ensure that you log out of your account at the end of each session.
  • Take full responsibility for all actions taken under your account, whether authorized by you or not.

We reserve the right to suspend or terminate your account at our sole discretion if we suspect any violation of these Terms or any fraudulent or illegal activity.

1.3 Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, product designs, audio clips, video clips, and software, is the exclusive property of BLUEPLUM or our licensors and is protected by copyright, trademark, and other intellectual property laws.

  • You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from our Site without our prior written consent.
  • You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms.
  • All trademarks, service marks, and trade names appearing on our Site are the property of BLUEPLUM or their respective owners.

1.4 Prohibited Activities

You agree not to engage in any of the following prohibited activities when using our Site:

  • Fraudulent Activity: Using false identities, providing inaccurate information, or engaging in any fraudulent transactions.
  • Unauthorized Access: Attempting to gain unauthorized access to our systems, user accounts, or any part of the Site.
  • Interference: Interfering with or disrupting the operation of the Site, including introducing viruses, malware, or other harmful code.
  • Misuse of Content: Copying, scraping, or harvesting any content from the Site for commercial purposes without our express permission.
  • Abusive Behavior: Using the Site to harass, abuse, threaten, or defame others.
  • Violation of Laws: Using the Site in any manner that violates applicable laws or regulations.

2. Sales Terms

2.1 Payment Methods

We accept the following payment methods for purchases made on our Site:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Shop Pay, Apple Pay, and Google Pay.
  • Other Methods: As displayed at checkout.

All payment transactions are securely processed by our third-party payment gateways. We do not store your full payment card details on our servers. By placing an order, you authorize us to charge the total order amount to your selected payment method.

2.2 Pricing

  • Prices: All prices displayed on our Site are in the currency indicated (typically USD) and are subject to change without prior notice.
  • Taxes: Applicable sales taxes, VAT, or other government-imposed charges may be added to your order based on your shipping address and local regulations.
  • Duties & Customs: For international orders, customs duties, import taxes, and other fees may be applied by your local authorities. These charges are the responsibility of the buyer and are not included in our prices or shipping fees.
  • Errors: We strive to ensure that all pricing information is accurate. However, in the event of a pricing error, we reserve the right to cancel or refuse any orders placed at the incorrect price.

2.3 Order Processing

  • Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraud.
  • Confirmation: Upon placing an order, you will receive an email confirmation acknowledging receipt of your order. This does not constitute acceptance of your order.
  • Processing Time: Orders are typically processed within 1–2 business days of order placement. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

2.4 Shipping & Delivery

We ship to most countries worldwide. Shipping costs are calculated at checkout based on destination, order weight, and selected service.

  • Standard Shipping: Estimated delivery within 10–15 business days.
  • Expedited Shipping: Estimated delivery within 5–8 business days.

⚠️ Please Note: Delivery times are estimates only and are not guaranteed. Actual delivery times may vary due to customs clearance, carrier delays, or other factors beyond our control. We are not responsible for delays caused by customs, carriers, or other third parties.

2.5 Returns & Refunds

We want you to be completely satisfied with your purchase. Please review our return policy carefully:

  • Return Window: Items may be returned within 30 days of the delivery date.
  • Condition: Items must be unworn, unwashed, and in original condition with all tags attached.
  • Return Shipping: Return shipping costs are the responsibility of the customer and are non-refundable.
  • Refund Processing: Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.
  • Final Sale: Items marked as "Final Sale" cannot be returned or exchanged.

For full details, please visit our Return Policy page.

3. Liability & Disputes

3.1 Limitation of Liability

To the maximum extent permitted by applicable law, BLUEPLUM and our affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our Site or products, including but not limited to:

  • Loss of profits, revenue, or business opportunities.
  • Loss of data or goodwill.
  • Any damages resulting from the use of or inability to use our products.

Our total liability to you for any claim arising out of or relating to these Terms, our Site, or our products shall not exceed the total purchase price of the product(s) you have purchased from us that gave rise to the claim.

🔔 Disclaimer: Our products are provided on an "as is" and "as available" basis. We do not warrant that our Site or products will be error-free, uninterrupted, or free from viruses or other harmful components. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

3.2 Governing Law

These Terms and any dispute arising out of or relating to these Terms, our Site, or our products shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.

3.3 Dispute Resolution

  • Informal Resolution: Before filing a formal claim, you agree to attempt to resolve any dispute with us informally by contacting us at service@blueplum.online.
  • Binding Arbitration: If a dispute cannot be resolved informally, you and BLUEPLUM agree to resolve any disputes through binding individual arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules. Arbitration shall take place in New York County, New York, and shall be conducted in English.
  • No Class Action: You and BLUEPLUM agree that any proceedings to resolve or litigate any dispute will be conducted solely on an individual basis, and neither you nor we will seek to have any dispute heard as a class action, collective action, or representative action.
  • Exceptions: You or we may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent unauthorized use of the Site.

4. Policy Updates

We may update or revise these Terms from time to time to reflect changes in our business practices, legal requirements, or other factors. Any changes will be effective immediately upon posting the revised Terms on our Site, unless otherwise specified.

  • Notification: We will notify you of material changes to these Terms by email (if we have your contact information) or by posting a prominent notice on our Site.
  • Continued Use: Your continued use of our Site or services after any changes to these Terms constitutes your acceptance of the revised Terms.
  • Review: We encourage you to review these Terms regularly to stay informed of any updates. The date of the latest revision is indicated at the top of this page.

📋 For Your Records: You are responsible for regularly reviewing these Terms. If you do not agree with any changes, you must stop using our Site and services.

5. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

BLUEPLUM

📧 Email: service@blueplum.online

💬 Live Chat: Available during business hours (Mon–Fri, 9am–6pm EST)

📞 Phone: (212) 555-1234

📍 Address: Room 303, Building 8, Jiangnan Industrial INSIDE CLUBL

* These Terms of Service apply to all visitors and customers of BLUEPLUM. By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms.