HELPCENTRE
Help Centre
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Frequently Asked Questions
Shipping times vary by destination. Standard shipping typically takes 10–15 business days, while expedited shipping takes 5–8 business days. You will receive a tracking link via email once your order has been shipped. Learn more on our Delivery Information page.
You can return items within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Return shipping costs are at the customer's expense. Visit our Return Policy page for full details.
Once your order ships, you will receive a shipping confirmation email with a tracking link. You can also log in to your account to view order status and tracking information. Visit our Track My Order page for more guidance.
We accept major credit cards including Visa, MasterCard, American Express, and Discover. We also accept PayPal and Shop Pay for secure and convenient checkout.
Yes, we ship to most countries worldwide. We currently serve over 27 countries including the United States, Canada, the United Kingdom, Australia, Europe, and the Middle East. Visit our Delivery Information page for more details.
We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. Return shipping fees are the responsibility of the customer. Full details are available on our Return Policy page.
Help Guides
Browse our guides to learn more about shopping with us.
Returns & Exchanges
Everything you need to know about returning or exchanging an item.
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Policies & Terms
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* Last updated: September 2026. Help Centre content is subject to change.